Our Policies

A £50 booking deposit is required for all appointments. This is redeemable from the treatment cost, however in the event of no treatment, Karwal Aesthetics will not refund the deposit as this will be used as consultation fee.

In the event of a no-show or when there is less than 72 hours notice of appointment cancellation or change, Karwal Aesthetics reserves the right to withhold your deposit.

We kindly ask for a minimum of 72 hours notice when changing or cancelling appointments. We send appointment reminders via text & email 72 hours before your appointment date, so please inform us of any appointment changes as soon as possible.

Failure to give more than 72 hours notice for an appointment change or cancellation may result in your £50 deposit being used as a cancellation fee.

Payment

We accept online payments via credit card, debit card, and PayPal. All transactions are securely processed through our payment gateway provider.

Intellectual Property

All materials on our website, including text, images, and logos, are the property of our online store and are protected by copyright laws. You may not use any of our materials without our prior written consent.

Privacy Policy

We are committed to protecting your privacy. We collect and use your personal information only for the purpose of processing your order and providing you with the best shopping experience possible. We do not share your personal information with any third parties.

Changes to Terms of Service

We reserve the right to modify these terms of service at any time without prior notice. By continuing to use our website, you agree to be bound by the updated terms of service.

Contact Us

If you have any questions or concerns about our terms of service, please contact us at contact@karwalaesthetics.com.

We understand that your privacy is important to you, and we take it seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our online shop.

Information We Collect

We may collect various types of information from you when you use our online shop and booking system, including:

* Personal information such as your name, email address, phone number, address, etc.

* Payment information such as your credit card number and billing address

How We Use Your Information

We may use your personal information for the following purposes:

* To process and fulfill your orders and bookings

* To communicate with you about your orders and bookings and provide customer support

* To send you promotional emails and other marketing materials

* To improve our online shop, booking system and customer experience

* To comply with applicable laws and regulations

We will not sell, rent, or share your personal information with third parties for their own marketing purposes without your explicit consent.

Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect information about your online activities and preferences. This information may be used to personalise your experience, analyse trends, and improve our online shop.

Security

We take reasonable measures to protect your personal information from unauthorised access, use, and disclosure. However, no data transmission over the internet or other network can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of your personal information.

Your Choices

You may choose not to provide certain personal information to us, but this may limit your ability to use some features of our online shop. You can also opt-out of receiving marketing emails from us at any time by following the instructions in the emails.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and we will post the updated version on our online shop. Your continued use of our online shop after the changes have been made will signify your acceptance of the updated Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact us at contact@karwalaesthetics.com.

Karwal Aesthetics is excited to offer a referral program to our valued customers. When you refer a friend or a loved one to our aesthetics services, you both can enjoy a discount of £30 off on your next treatment.

Here's how it works:

- Refer a friend to Karwal Aesthetics for their next aesthetics treatment.

- Your friend mentions your name when booking their appointment.

- Both you and your friend will receive £30 off on your next appointment.

It's that simple! So why wait? Share the love and refer your friends to Karwal Aesthetics today to save on your next treatment.

*T&C Apply - new referrals only.*

You can apply for a model treatment via our Become a Model page, located in the footer or simply email us at contact@karwalaesthetics.com and provide us with the following:

1. Full Name

2. DOB

3. Telephone number

4. 3 clear pictures of your face. (1 frontal and 2 from the sides).

Kindly let us know which area or treatment you are enquiring about. Dr Arun will review/assess your photos and email you with personalised medical feedback of suitable treatments, procedure details, cost, along with before and after images of similar treatments/cases treated in our clinics.

*To apply you have to be over the age of 18.

Please note, Karwal Aesthetics reserves the right to refuse a model treatment at a model price if we think you are not suitable for the desired treatment.

In applying for this treatment you consent for Karwal Aesthetics to take photographs and video content for the website and social media accounts which will be used as educational and other content.

If you are selected for the model treatment, you will be asked to pay a deposit fee of £35, which will NOT be deducted from your treatment cost. Additionally, the Cancellation Policy will apply, meaning in the event of no show, cancellation or appointment change, Karwal Aesthetics reserves the right to withhold your deposit, therefore deposit is non refundable